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Ionic died - what next?

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‎10-22-2020 10:03

‎10-22-2020 10:03

Hi,

 

Interested in the views of the community here.

 

My 1st Ionic died in warranty, the replacement has just died a year later out of warranty.

 

I have been offered a 35% discount on another product, but it excludes the Sense or Versa 3. So to get a similar product to Ionic would mean spending on the Versa 2 which has been confirmed as not receiving the newer OS version.

 

What would you do? Go for it with the discount? Spend more and consider an alternative (Forerunner 245 has some interesting feature).....or other?

 

thanks

Stu

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‎10-22-2020 12:33

‎10-22-2020 12:33

Hi Stu

 

My Ionic, which I really liked, shut down and rebooted continuously after 12 months and 4 days of use. Strangely started after the last firmware update and gradually got worse. They Offered either a replacement Ionic or 50% discount on Versa 2. None of the newer models available to me. That’s just £85 after spending £250 for the watch. Pretty poor offer. I went for the Versa 2 as a present and upgrade for my Wife.

 

I bought a Apple Watch series 6 and love it. I expect 4 years at least with Apple rather than 1 with Fitbit and a costly upgrade.

 

I had a Charge 3 that major failed twice replaced once and upgraded to Ionic , a Charge 2 that major failed 1 replaced and I upgraded to Charge 3 after special offer and sold the Charge 2.


It’s been a nightmare of problems for 3 1/2 years with Fitbit and made me give up because of their design flaws and poor quality..

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‎10-22-2020 13:22

In response to RedBP2004

‎10-22-2020 13:22

Apple Watch looks good, but with an Android phone unfortunately not for me 🙁

 

WearOS currently poor battery life (newer chip sets may change that....).

 

I just think it’s a bit poor to spend so much on a device to fail twice in 2.5 years. The in warranty replacement was an awesome process, the restrictions on the discount are really making me think it’s time to leave Fitbit behind.

 

How is your wife finding the Versa 2?

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‎10-22-2020 14:21

In response to Stu_B

‎10-22-2020 14:21

Hi Stu

Mine Ionic only started with random shutdowns 4 to 5 weeks ago. I decided on the Versa 2 yesterday and it was only dispatched yesterday. They have them in the uk in curry’s pcworld to view. Last year I would have chosen the Versa 2 over the ionic but it wasn’t a permitted upgrade option.

I own a MacBook, iPhone, iPad so Apple Watch seems my best option as they all work together. Samsung make very good smart watches as garmin. Fitbit data and exercise can get addictive and it’s hard to change I know it’s took me so long to change.

Fitbit warranty straight swap worked well for me in the past but every watch subsequently failed again so for me there was no point giving them repeat custom. I’ve been with them 3 years and 11 months but I have had enough.

Regards

Bryan

Sent from my iPhone
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