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Ionic display blank with blue haze outline

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‎12-18-2019 02:54

‎12-18-2019 02:54

My Ionic, I've had for a year and a half, will not display anything.  It only has a hazy blue outline. I've tried restarting several times and a factory reset once. Can this be resolved or is the watch out of commission for good?

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‎12-19-2019 04:46 - last edited on ‎12-03-2024 05:18 by Fitbit Moderator

‎12-19-2019 04:46 - last edited on ‎12-03-2024 05:18 by Fitbit Moderator

@Schambers2001 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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