Ionic display gone and battery short life

[warrior11]

Hi. My ionic lost its display and screen touch. All I see is my screen lighting up on notifications but nothing else.

The charge no longer lasts for more than a day as well, Please help.

Thanks

Moderator edit: subject for clarity 

[LiliyaFitbit]

It’s good to see you in the community, @warrior11.

Thanks for the details shared in your post and for already trying to resolve the issue. I recommend restarting your watch: How do I restart my Fitbit device? After that connect it to the charging cable and try to reconnect it to your Fitbit account:

1. Open the Fitbit app, tap the Today tab, and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

To maximize your Fitbit device's battery life, see the tips in Can I extend my Fitbit device's battery life?

Hope this helps. 

[warrior11]

I have already restarted it several times. Now I cant even tell if it's restarting as I can not see a thing on the watch display. 

And setting up the device again will need the code , which I can not get now as the display is not working at all neither is the touch screen.

[LiliyaFitbit]

Thank you for your reply, @warrior11.

I appreciate your efforts and the additional details. I recommend getting in touch with our Support team so they can evaluate your device's behavior and help you with this matter. Click here to get connected with them via chat or phone.

See you around.