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Ionic display not turning on

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‎08-09-2019 14:25 - last edited on ‎08-10-2019 16:56 by Fitbit Moderator

‎08-09-2019 14:25 - last edited on ‎08-10-2019 16:56 by Fitbit Moderator

Hi my Ionic died and will not come back on I called about it and they sad the warranty is up so the best we can do is give you 25% a new one.
really its just over a year old and I paid $412 dollars for it I don't think that is ok. I think you should replace it.. I will not be buying fit bit anymore and I will be telling all my friends what happened.

 

Moderator edit: Updated subject for clarity 

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‎08-10-2019 16:58

‎08-10-2019 16:58

It's great to see you on the Community @JMCGRATH. Thanks for sharing your experience with our Support team. 

 

Each case is reviewed individually and the option provided is always based in the Fitbit Warranty. Your understanding is appreciated. 

 

I'll be around if you need further assistance. Hope you can give Fitbit another opportunity in the future. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎08-10-2019 18:20

In response to SilviaFitbit

‎08-10-2019 18:20

Not happy I will not be buying Fitbit again Sent from my Bell Samsung device over Canada's largest network.
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