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Ionic doesn't charge and shows only logo

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‎02-14-2021 05:09 - last edited on ‎02-15-2021 10:02 by

‎02-14-2021 05:09 - last edited on ‎02-15-2021 10:02 by

The logo flashes during charging And does not show charging Does not turn on at all

 

 

Moderator edit: subject for clarity 

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‎02-15-2021 10:01

‎02-15-2021 10:01

Welcome to the Fitbit Community, @andria87.

 

Thanks for the details shared in your post. I recommend following the troubleshooting instructions in this help article: Why isn't my Fitbit device's battery charging? Please also make sure the device is paired to your Fitbit account: How do I set up my Fitbit device? 

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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