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Ionic doesn’t track exercises anymore or steps

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‎07-07-2020 19:42 - last edited on ‎07-08-2020 14:49 by Fitbit Moderator

‎07-07-2020 19:42 - last edited on ‎07-08-2020 14:49 by Fitbit Moderator

My Ionic won’t track steps anymore or exercises. I liked that the new update included different exercises but what’s the point if the watch no longer tracks anything. 

 

Moderator Edit: Clarified subject

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‎07-08-2020 14:55 - last edited on ‎10-16-2024 09:10 by Fitbit Moderator

‎07-08-2020 14:55 - last edited on ‎10-16-2024 09:10 by Fitbit Moderator

@Donnerparty A warm welcome to the Community. Thanks for the details mentioned.

It's pretty weird that your watch isn't tracking your exercises or steps. I would like you to restart your Ionic and continue monitoring it. 

Let me know the outcome. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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