Ionic feeling hot on skin and battery drainning fast

[Daddytiger]

Hello All,

I am currently using my Fitbit as I type this with the ionic charged at 95%. by the end of my typing that sentence the watch now reads 92% and counting down. it also has a hot/warm feeling. I work inside an office building. So, I have not been in the heat today. My watch had 0% battery this morning before I charged it and I charged it at work today via USB port on my laptop, which I have done for months now. 

I have changed the face of the clock hoping that would fix the problem, but it has not. I also did a factory reset, but the watch will not calibrate after several tries of doing so. I then skipped that step to by pass the screen. The watch currently reads 85% now for battery after typing the above statements and still feels pretty warm. 

My only thought is that I did use a mobile hotspot on my cell phone which is the same phone that is link via Bluetooth to the ionic watch. Any help on how to fix this battery drain and heat would be of much appreciated. 

Thank you in advance.

DaddyTiger

[SilviaFitbit]

A warm welcome to the Community @Daddytiger. Thanks for the time you took to share your experience with your Ionic. Sorry to hear that you're experiencing this. 

It's pretty weird that your Ionic's battery is draining really fast and it's hot. In this case, I've shared your post with our Support team, they will continue assisting you and providing you with options. 

I'll be around if you need further assistance.