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Ionic getting stuck

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‎05-25-2018 11:02 - last edited on ‎05-26-2018 08:51 by Moderator Alum

‎05-25-2018 11:02 - last edited on ‎05-26-2018 08:51 by Moderator Alum

My Fitbit Ionic keeps going back to the settings screen without my touching anything. It just vibrates, then does to the screen where you set "Notification on/off", and freezes there. Anyone else having this problem?

 

Moderator edit: Updated subject for clarity 

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‎05-25-2018 11:39

‎05-25-2018 11:39

Do a Restart and do it several times if necessary.

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‎05-26-2018 08:50

‎05-26-2018 08:50

Welcome to the Forums @ksaul0001! 

 

Thanks for sharing your inquiry, I totally agree with @SunsetRunner the first step to do is the restart. If you're still getting trouble please let me know so I can further assist you.  

 

Keep me posted! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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