Ionic has a 'dead' spot in the screen

[dmsam]

Ionic display has a 'dead' spot in the screen....  can it be removed or is it a permanent flaw?

Moderator Edit: Clarified subject

[SilviaFitbit]

@dmsam A warm welcome to the Community.

Thanks for getting in touch about this. In order to provide you with the correct troubleshooting, please attach a screenshot to your next reply. 

In the meantime, you may want to check the Product Manual for more information on how your Ionic's display should be. 

Looking forward to hearing back from you. 

[dmsam]

ok, so attached are a couple pics that identify where the 'dead' spot on the display is (abt a 1/8 in diam spot lower center)

[SilviaFitbit]

@dmsam Thanks for the pictures attached. It seems to be something on the software, please restart it and check if it gets removed. 

Looking forward to hearing back from you.