help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic heart rate in peak zone while sedentary

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-10-2021 11:13 - last edited on ‎12-12-2021 12:28 by Fitbit Moderator

‎12-10-2021 11:13 - last edited on ‎12-12-2021 12:28 by Fitbit Moderator

Has anyone else had this issue? Since upgrading to the SPO2 clock face, my heart rate is often getting measured way, way higher than it actually is. I was just working at my desk and found I had over 200 zone points because my Ionic was recording my heart rate as 180. When I measured it manually, it was in the mid-60s.

 

Had my watch two years, may just be getting old I guess?

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎12-12-2021 12:28

‎12-12-2021 12:28

Thank you for visiting the Fitbit Community, @BillN26.2.

 

Thanks for the information provided.

 

There are some factors that can affect your heart-rate reading on your Fitbit Ionic. I would recommend following these tips to resolve heart-rate tracking issues.

 

In addition you can find some instructions to improve your heart-rate readings in this article in the menu "How do I improve the accuracy of a heart-rate reading?".

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer