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Ionic heart rate not accurate

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‎04-21-2020 18:46 - last edited on ‎04-22-2020 10:56 by Fitbit Moderator

‎04-21-2020 18:46 - last edited on ‎04-22-2020 10:56 by Fitbit Moderator

The heart rate estimation of my new Ionic is really, really bad.

One small example of many - I just exercised briefly, bringing my heart rate up to 125 as measured by a fingertip pulse oximeter and also by a blood pressure cuff -- but the ionic registered the heart rate as 91.

This is completely typical -- when my pulse is high, the Ionic is always low. And after a few minutes my resting heart rate, also measured by two accurate devices, is down to  68 -- but the Ionic thinks it's 75. As a result, its tracking of heart rates across the day is basically worthless, MUCH worse than the older, cheaper fitbit I used to have.

 

Moderator edit: Updated subject for clarity 

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‎04-22-2020 10:23

‎04-22-2020 10:23

@MarkLiberman It's nice to see you on the Community. 

 

Thanks for the details mentioned regarding what you're experiencing with your Ionic's heart rate information. 

 

I see where you're coming from. I would like you to follow the tips on this article What factors can affect my heart-rate reading on my Fitbit device? 

 

Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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