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Ionic is Dead!

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‎07-07-2019 05:42

‎07-07-2019 05:42

My ionic is dead 2 days ago on the 5th of July....after a long chat with the support team, it seems that they don't want to do anything and they just filed a complaint to their superiors!!!

they're telling me that since I've been using it for 16 months...so it's out of warranty.

 

i can see that many people faced the same issue on the 5th of July!

 

did anyone reach a solution with Fitbit???

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‎07-07-2019 06:16

‎07-07-2019 06:16

Last night on the 6th mine was at roughly 15% and just went black. I plugged it in to the charger and it said 0%. Left it charge last night and woke up this morning and it was warm to the touch and will not turn on at all. I am not happy with my Ionic, this is the second one with the first being replaced under warranty.

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‎07-07-2019 06:20

In response to Scott.G

‎07-07-2019 06:20

when was your last sync?

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‎07-07-2019 06:31

In response to Mai.Bahget

‎07-07-2019 06:31

This is on 7.6.19

 

 

Screenshot_20190707-082546.png

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