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Ionic is not Syncing

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‎01-05-2018 17:13 - last edited on ‎01-07-2018 20:28 by Moderator Alum

‎01-05-2018 17:13 - last edited on ‎01-07-2018 20:28 by Moderator Alum

My Iconic will not sync

 

Moderator Edit: Updated Subject for Clarity

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‎01-07-2018 20:33 - edited ‎01-08-2018 05:22

‎01-07-2018 20:33 - edited ‎01-08-2018 05:22

@Oxley Welcome to the Fitbit Community! First thing I'd try is performing a restart on your Ionic. This has helped other users in the past. You can also try turning off Bluetooth on your phone, waiting 10 seconds, and turning it back on, then try syncing again.

 

If you keep experiencing this after trying the tips above, please check these syncing troublesooting steps to have this fixed. This should certainly help you out.

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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