01-05-2018
17:13
- last edited on
01-07-2018
20:28
by
SantiR
01-05-2018
17:13
- last edited on
01-07-2018
20:28
by
SantiR
My Iconic will not sync
Moderator Edit: Updated Subject for Clarity
01-07-2018 20:33 - edited 01-08-2018 05:22
01-07-2018 20:33 - edited 01-08-2018 05:22
@Oxley Welcome to the Fitbit Community! First thing I'd try is performing a restart on your Ionic. This has helped other users in the past. You can also try turning off Bluetooth on your phone, waiting 10 seconds, and turning it back on, then try syncing again.
If you keep experiencing this after trying the tips above, please check these syncing troublesooting steps to have this fixed. This should certainly help you out.
Try that out and let me know how it goes!