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Ionic is not tracking accurate heart rate readings

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‎05-26-2021 00:23 - last edited on ‎05-27-2021 06:13 by Fitbit Moderator

‎05-26-2021 00:23 - last edited on ‎05-27-2021 06:13 by Fitbit Moderator

Hi. My Fitbit ionic reads low heart rate when do EMOM’s and HIIT type training despite me knowing I must be in cardio zone, around 140-150 bpm, my Fitbit will read 110 bpm? Even when I pause and adjust the watch it continues to read inaccurately.

 

 

Moderator edit: updated subject for clarity

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‎05-27-2021 06:12 - last edited on ‎02-11-2025 10:30 by Fitbit Moderator

‎05-27-2021 06:12 - last edited on ‎02-11-2025 10:30 by Fitbit Moderator

@pippad84 Welcome to our Fitbit Community. Regarding the inaccurate heart rate readings that your Ionic has tracked, please restart it as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks heart rate.

Finally, monitor your Ionic and see if the issue gets fixed.

Hope this helps.

JuanJo | Community Moderator

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