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Ionic is one month old will not sync or charge

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‎02-06-2018 04:43

‎02-06-2018 04:43

So I have had the tracker for a month- it has died four times. Support had me jump through hoops - two times found the solution online. Had to remove my HR 2 to work with my android and now all failed and I will be weeks without a watch 

 

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3 REPLIES 3

‎02-06-2018 06:27

‎02-06-2018 06:27

Update- when I unpaired my Ionic and it came up of course the time is wrong

Is Fitbit going to fix the syncing with Samsung 7

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‎02-06-2018 07:50

In response to Tbird4

‎02-06-2018 07:50

Also have a Samsung J7 but ionic is not syncing.  Just had a for three days now. So frustrating.

 

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‎02-07-2018 18:23

‎02-07-2018 18:23

So my Ionic went off line for a fifth time- I unpaired it still nothing- 

 

Hate to say it but it I like the community- it is good to know others are seeing the same thing

Just rechecked my app- it is up to date

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