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Ionic is really messed up. 16 million steps today.

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‎12-05-2019 19:54

‎12-05-2019 19:54

What's up with the Fitbit ionic lately. I've had two days in the last week where I've had over a million steps today it was 16 million. 25.4 Mi. Not sure what's going on lately since the upgrade on the software.

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‎12-05-2019 20:59

‎12-05-2019 20:59

Is it really displaying 8 digits for step count?  On Ionic and phone app?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎12-06-2019 20:04

In response to JohnnyRow

‎12-06-2019 20:04

Screenshot_20191205-221828_Fitbit.jpg

 

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‎12-07-2019 15:12

‎12-07-2019 15:12

@AirPhotographer Welcome to the Community. Thanks for the details mentioned and the screenshot shared. 

 

Sorry for the delayed reply. I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they will continue assisting you. 

 

Thanks for your input @JohnnyRow. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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