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Ionic is shutting off

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‎07-08-2018 07:11 - last edited on ‎07-09-2018 06:59 by Fitbit Moderator

‎07-08-2018 07:11 - last edited on ‎07-09-2018 06:59 by Fitbit Moderator

My brand new ionic keeps shutying l had a blaze and never had this problem. I need fixed or im returning this $400 piece of junk

 

 

Moderator edit: updated subject for clarity

Best Answer
4 REPLIES 4

‎07-09-2018 07:00

‎07-09-2018 07:00

Welcome to the Fitbit Community @Grego69!  That is a strange behavior! The first thing I recommend you to try is performing a restart on your watch. 

 

Give this a go and let me know the outcome! 

Maria | Community Moderator, Fitbit


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Best Answer

‎07-09-2018 16:35

In response to MarreFitbit

‎07-09-2018 16:35

No it just shuts right off @ 100% charge

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0 Votes

‎07-10-2018 02:54

In response to Grego69

‎07-10-2018 02:54

How do i return this ? I went back to my blaze

Best Answer
0 Votes

‎07-16-2018 06:03

In response to Grego69

‎07-16-2018 06:03

No still shutting off I think the battery is bad

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0 Votes