02-15-2021 04:45 - last edited on 02-16-2021 06:28 by JuanJoFitbit
02-15-2021 04:45 - last edited on 02-16-2021 06:28 by JuanJoFitbit
Ionic is stuck on fitbit logo and not switching on. It has also disconnected from my phone so I cant set it up again.
Moderator edit: format
02-16-2021 06:24
02-16-2021 06:24
Hi @Dino147, it's great to see you in our Fitbit Community. Regarding the screen issue that your Fitbit Ionic has experienced, I'd like you to restart it as described in this help article. After this, set up your Ionic from scratch and see if the issues get fixed.
Keep me posted on the outcome.
02-16-2021 07:01
02-16-2021 07:01