Ionic is unresponsive on the screen

[Eafrolicher]

My Ionic, about a day ago, started being un responsive on the screen and then minutes later would react. It also started to go into apps by itself. I shut down and restarted, I factory reset and nothing helped.

What is going on?!?!?!?!?

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @Eafrolicher! I appreciate the troubleshooting that you've tried and the details that you've mentioned. 

Sorry about your Ionic being unresponsive. I've created a case on your behalf with our Support team, they will continue assisting you on this matter. 

I'll be around if you need further assistance. 

[TheresaBowser]

I am also having the same issue. It just started. 

[SilviaFitbit]

Welcome to the Community @TheresaBowser! Have you tried restarting your watch? 

I'll be around if you need further assistance. 

[TheresaBowser]

Yes! It worked.

Sent from my iPhone

[SilviaFitbit]

Hey @TheresaBowser! I'm glad to hear that after performing the restart it worked. 

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