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Ionic isn't showing stats

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‎07-08-2020 06:19 - last edited on ‎07-09-2020 12:51 by Fitbit Moderator

‎07-08-2020 06:19 - last edited on ‎07-09-2020 12:51 by Fitbit Moderator

My fitbit ionic has stopped showing stat data but my app does, how do I get it back on my ionic **ahem** well?

 

Moderator Edit: Clarified subject

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‎07-09-2020 12:55 - last edited on ‎10-16-2024 08:17 by Fitbit Moderator

‎07-09-2020 12:55 - last edited on ‎10-16-2024 08:17 by Fitbit Moderator

@Kelli344 A warm welcome to the Community. Thanks for getting in touch about this. 

It sounds like your Ionic's display isn't working, please restart your watch and continue monitoring it after this. 

Looking forward to hearing back from you. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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