help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic isn't tracking anything

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-30-2017 04:09

‎09-30-2017 04:09

So my ionic hasn't tracked any data since early yesterday evening. I plugged it in for its "calibration" and have restarted it and still nothing tracks. 

Best Answer
0 Votes
1 REPLY 1

‎09-30-2017 04:59 - edited ‎09-30-2017 04:59

‎09-30-2017 04:59 - edited ‎09-30-2017 04:59

 I think you will need to email support and get them to look into your account and replace the watch if they cannot advise you how to fix it.

 

edited - sorry i re read that you had rebooted already

Best Answer
0 Votes