Ionic issues after updating to latest firmware version

[SunsetRunner]

I’d like to start listing all the bugs introduced by the latest update. 

Fitbit closed the OS topic. Not sure why, it’s completely unfinished and buggy.

-notifications do not clear. Once reset old notifications show up randomly. 

-battery discharges faster. Even using Fitbit clocks the battery drops to 1-2 days

-weather app never worked and still does not. 

-Bluetooth connection is a lot worse and breaks more on headphones playing music

-random apps appear on device. Old apps I’ve tried a lot time ago are showing up on the device, have not installed them

-the new today feature takes very long to load

-today feature does not remember last setting, it reset and now shows me different options.(never chose sleep and weight but now they appear, I kept resetting but I’m giving up and not using this feature)

-today feature does not sync water. 

-exercise app crashes during workout. 

- lift wrist to wake is working less. The latest update broke this sensitivity. I have to pretty much exaggerate to look at the time. 

-phantom steps. The latest update reads steps when the device is sitting on my table. 

- will not turn off the heart rate sensor. At night leaving the device on the table it will not turn off the sensor. The green light remains on even without skin contact. 

Im sure there is more. This needs to be brought forward, the software is broken. Each update just breaks the device more.  Im loosing hope here.  Each update feels like stepping on a landline hoping your device doesn’t break. 

Moderator Edit: Updated Subject for Clarity

[SantiR]

@SunsetRunner I hope you're doing well! I appreciate you sharing all of the different situations you have experienced on your watch after updating its OS to the latest version. Thanks for sharing all of those details regarding this. 

I went ahead and contacted you via PM. Please keep an eye on your Community inbox for next steps.

Thanks again. Keep me posted! 

[MartijnR]

I have the same problems. 

How do i fix this:(

[LouK84]

If i knew I'd have done it myself. Fitbit are taking their sweet time with
fixing the bugs caused by the latest firmware update

--
Kindest regards
Louise Kay

[SantiR]

@LouK84 I hope you're doing well! Thanks for taking the time to share the experience you have had with Ionic so far. Thanks for contacting customer support and for sharing their information. I'm sure they will provide you with some updates soon. You can always ask for updates regarding this replying to them via email.

@MartijnR Welcome to the Fitbit forums! Thanks for reporting that you are also experiencing some issues.

What issues are you experiencing with Ionic? Have you tried performing a restart on it?

Keep me posted! 

[LouK84]

Mate ive tried everything. Ive been told its a firmware issue and to "be
patient" for a fix. Has been months now. So **ahem** frustrating.