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Ionic keeps restarting?

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‎01-27-2019 12:40

‎01-27-2019 12:40

My Ionic has all of a sudden gone into a continuous reboot loop?  It will eventually start working but a few hours later will loop again?  Any suggestions?  I have tried changing the clock faces factory reset etc..

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‎01-27-2019 22:39

‎01-27-2019 22:39

Same problem here.  I talked with support via chat and they had me do all the jazz, resets, etc.  Then he says he got an alert about problems connecting wifi for the Ionic and Versa.  Something about their special team is currently experiencing a problem with it and is trying to fix it asap.  I'm still trying resets and going through the setup process on my phone but no luck so far.  I did get it set up once so far but it kept restarting again.  Not sure what to do now.

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‎01-28-2019 10:46

In response to Metalman007

‎01-28-2019 10:46

A warm welcome to the Community @Bayliss9. I appreciate the details that you've mentioned as well for the troubleshoot that you've performed. 

 

I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue the communication via email. 

 

It's great to see you around @Metalman007. Thanks for letting me know that you've contacted our Support team. Since, you already have a case with them, I would like you to continue the communication via email, they will continue assisting you on this matter. 

 

I'll be around if you need further assistance. Robot Happy

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