help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic lap swimming - wrong distance

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-01-2017 18:29 - edited ‎12-01-2017 19:20

‎12-01-2017 18:29 - edited ‎12-01-2017 19:20

I tried swimming with Ionic today. I entered that I was in a 25 yard pool. I swam 10 laps and Ionic calculated it as 225 yards. 10x25=225 according to Ionic. What gives? Also I was swimming freestyle and it registered as backstroke.8A3F423C-F65C-4E81-BBC1-335C2956B63D.jpeg

 

Best Answer
0 Votes
4 REPLIES 4

‎12-02-2017 08:14

‎12-02-2017 08:14

Is this the first time you swam with it, or is this a recurring problem? I want to get the ionic for swimming, but if it does this constantly that's a deal breaker. 

Best Answer
0 Votes

‎12-02-2017 09:22

In response to datalore

‎12-02-2017 09:22

This is only the second time I swam with ionic. The first time the calculated pace was off and I assumed it was maybe because it was factoring in my rest time which didn’t make sense either since I paused it between sets. I suspect it was because the distance was miscalculated then as well and I didn’t notice because it tracked the number of laps properly. Both times it identified backstroke instead of freestyle. I don’t know how to change that. So 2 swims so far and both somewhat underwhelming. I’ve only had it 10 days and I’m still trying to figure it out so I’m not giving up yet. Just read a post last night that it is not designed for triathlon use which is also disappointing. Hoping for an app for that.

Best Answer
0 Votes

‎12-02-2017 12:26

In response to datalore

‎12-02-2017 12:26

This is not an isolated incident. I too swam with it a few times and have the same problem. My guess it has to do with the lack off arm movement during kick-off, causing the distance to be not registered when arms are not moving.  At any rate, it at least tracked the pool lengths accurately when it worked. 

Ionic (27.31.1.16), Pixel (Android 8.1.0)
Best Answer
0 Votes

‎12-02-2017 13:57

In response to Danymite

‎12-02-2017 13:57

It is true that the laps were counted properly and I don’t have a problem with manually correcting the distance but here’s the thing. When you enter distance for swimming it has to be in miles or kilometers. I swim in a 25 yard pool so I have to convert the yardage to miles or kilometers - not very accurate. The really frustrating part is that the app then converts it back to yards! This has been an ongoing frustration for nearly 2 years of using the Fitbit charge and manually entering my swim workouts. I thought that this might be corrected with the Ionic since it has a swim feature. But it doesn’t appear to have been.

Best Answer
0 Votes