Ionic lock

[19prb61]

How do I use my phone  to unlock ionic 

[SunsetRunner]

I've never done this but I note a Device Lock setting so you can go to the Fitbit  App, click on the Account icon at the upper right (looks like a page) and then on Ionic.  Scroll down to "Device Lock".  I assume you set this at some point and apparently had to use a PIN so now you will probably need that to Unlock.

I've never had this question or seen it asked before so please let us know what the outcome is.

[GySgt_Seidell]

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@19prb61wrote:

How do I use my phone  to unlock ionic 

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So this may also help you:

So, If you enter an incorrect PIN code 10 times, you're prompted to unlock your Fitbit watch with your paired phone.
 

To unlock your watch with your phone:

1. From the Fitbit app dashboard, tap or click the Account icon > your device image. 
2. Tap or click Device Lock.
3. Find the option to reset your PIN code. 

Note that after you reset your PIN code, you must add your cards to Fitbit Pay as if you were setting it up for the first time.

If the steps above don't work, please turn off everything that is Bluetooth enabled.  Tablets, PC, other phones. Wireless headphones hanging around - power off.  You don't want any stray 'signals' effecting this process.  Then, remove your Ionic from your phone.

• Go to the phone's Bluetooth settings and remove your Ionic from there
• Then, open up the Fitbit app on your phone.
• Select the 'account' icon in top right corner of screen.
• This shows "your account", which should have your Ionic under 'Devices'.
• Select "+ set up a device".
• Replace Ionic. You will need to agree that you are indeed replacing your Ionic on next screen.
• Continue through all instructions.  You are basically pretending to add a 'new' watch to this app.  Follow all instructions.  You will get a 4-digit code to input during the process (this is not the 'unlock' code).  

This was provided by Moderator @MarreFitbit

Hope this additional info helps!