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Ionic losing time and won't connect to sync

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‎07-23-2021 19:09

‎07-23-2021 19:09

My ionic that is only 18 months old has started losing time and will not sync to the app. I no longer am getting notifications, able to sync stats to app and am losing about 30 minutes a day. Help!

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‎07-24-2021 07:43

‎07-24-2021 07:43

Welcome to the Fitbit Community @dentner71. Thanks for letting us know that your Ionic started losing time and won´t sync to the app. 

 

Please follow the steps of this help article to sync your device and correct the time on it.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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