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Ionic lost data

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In the early hours of Sunday morning, my two month old Ionic stopped recording data. Nothing was recorded for around 12 hours. No sleep, no heart rate, no steps, nothing at all. The clock was still working, and the heart rate displayed on the screen, but nothing recorded. It wouldn't sync either, but that's nothing new!! After rebooting, repairing etc, it synced, with a 12 hour gap. Anyone else had a loss of data?

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Hey @peterbea142, I hope you are doin' great! I appreciate the steps you've taken to make your Ionic track your data and sync. Sounds good that is working fine now. Now in regards of that lost data, you can manually log your activity, so you can get an estimated of calories burned, time and steps. 

 

Let me know if you have further questions! 

Heydy | Community Moderator, Fitbit

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