09-29-2019 10:30
09-29-2019 10:30
I have searched through previous posts on this topic and haven't yet been able to find a solution for my issue.
About a week ago, my Ionic stopped logging my sleep or any active minutes. My calories have been grossly underestimated as well in most cases. I already checked that my heart rate is being logged and it is, so I don't believe that is the issue. Also, the runs that I have logged through GPS seem to record accurate calories for that activity, but that's it. Still no active minutes for the day are showing. When I do an activity that gets automatically logged, the calories burned are showing up much lower than they ever have. I hope someone can help me! I have already restarted my watch and phone several times, desynced and reduced, you name it. Nothing has worked. 😞
09-29-2019 12:04
09-29-2019 12:04
Following this one as mine is no longer tracking sleep or minutes. The issue started a few days ago. The watch works but no tracking of steps or sleep.
09-29-2019 13:34
09-29-2019 13:34
I have had the same issues no sleep stats and screen permanently on and draining the battery