help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic: no notifiactions

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-31-2018 00:16

‎08-31-2018 00:16

Hi, I am not getting any notification on my ionic. I have checked all setting on my watch & iphone everything is as what it should be, but still no notif on the watch.

 

I noticed one more thing - earlier when i needed to chg notif setting i had to slide the watch screen to right now i have to long press the left button for setting to appear on screen. The notification now setting has only 2 options "On & Off" earlier it had a setting 'send to phone' or something, its gone now, this i guess was after the latest update..

Best Answer
0 Votes
1 REPLY 1

‎08-31-2018 03:48 - edited ‎08-31-2018 03:50

‎08-31-2018 03:48 - edited ‎08-31-2018 03:50

@Sachin_Honap wrote:

Hi, I am not getting any notification on my ionic. I have checked all setting on my watch & iphone everything is as what it should be, but still no notif on the watch.

 

I noticed one more thing - earlier when i needed to chg notif setting i had to slide the watch screen to right now i have to long press the left button for setting to appear on screen. The notification now setting has only 2 options "On & Off" earlier it had a setting 'send to phone' or something, its gone now, this i guess was after the latest update..

Hello and welcome @Sachin_Honap. So here are some suggestions:

1)  Ionic:  Make sure your Notifications are turned ON (Long Press on the LEFT Button and slide to the left).

2)  Fitbit App on your iPhone:  On the Dashboard screen, select the Business Card Icon in the top RIGHT corner.  Slide down to NOTIFICATIONS and open it. Review this area, turning the selections ON or OFF as needed.

3)  Fitbit App on your iPhone:  On the Dashboard screen, select the Ionic Icon in the top LEFT corner.  Slide down to NOTIFICATIONS and open it.  Make sure CALL, TEXT MESSAGES AND CALENDAR EVENTS are ALL turned on.

4.  Notifications:  Open the "APP NOTIFICATIONS" and review this area, turning the selections ON or OFF as needed.

5.  iPhone phone SETTINGS:  Open NOTIFICATIONS and slide down to MESSAGES.  Make sure that "SHOW IN HISTORY" is turned ON.

6.  RESET your Ionic:  Holding down the LEFT and BOTTOM Right buttons simultaneously and keeping them held down until the Fitbit Icon appears and then releasing them (this is easier to do on an App screen then the Clock Face screen).

 

Everything will hopefully be working now for you.  If you need any further assistance, post back here or send me a PM.  Hope this helped and Keep on STEPPING!

Community Council Member

Gunny | Richmond, VA (USA)

Ionic Adidas Edition, Versa Special Edition, Aria 2 & Flyer | iPhone & Windows 10

Take a look at the Fitbit Help site for further Assistance & Information.

Best Answer
0 Votes