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Ionic not charging after battery draining

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‎05-12-2019 02:49 - last edited on ‎05-13-2019 11:14 by Fitbit Moderator

‎05-12-2019 02:49 - last edited on ‎05-13-2019 11:14 by Fitbit Moderator

My Ionic cannot recharge after battery drain out. I already tried press 3 button in 1 minute or left and bottom right button. 

Need all you guys help please!

Thank you

 

Moderator edit: Updated subject for clarity 

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‎05-13-2019 11:20 - last edited on ‎01-02-2025 09:39 by Fitbit Moderator

‎05-13-2019 11:20 - last edited on ‎01-02-2025 09:39 by Fitbit Moderator

A warm welcome to the Community @Kai.Truong. Thanks for the restart that you performed.

I would like you to try the following procedure: 

- Clean your charging cable contacts 
- Charge it again but this time change USB ports 

Let me know the outcome.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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