help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not charging after getting wet

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-21-2020 06:23 - edited ‎06-21-2020 06:39

‎06-21-2020 06:23 - edited ‎06-21-2020 06:39

I went in my pool while wearing my ionic Now the battery quit charging. I dried out the ionic for a day then put it on charge for 4 days and still no charge. Please help!

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎06-21-2020 12:02

‎06-21-2020 12:02

Hi @SunsetRunner,

 

It will probably need to be dried out longer than that. Try letting it dry for 72 hours, and then see if it will charge after that.

Work out...eat... sleep...repeat!
Dave | California

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎06-21-2020 12:02

‎06-21-2020 12:02

Hi @SunsetRunner,

 

It will probably need to be dried out longer than that. Try letting it dry for 72 hours, and then see if it will charge after that.

Work out...eat... sleep...repeat!
Dave | California

Best Answer
0 Votes

‎06-21-2020 12:28

In response to WavyDavey

‎06-21-2020 12:28

Its been 5 days. Shouldn't it be dry by now?

Best Answer
0 Votes