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Ionic not charging and has a blank screen

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‎07-25-2021 02:09 - last edited on ‎07-25-2021 12:43 by

‎07-25-2021 02:09 - last edited on ‎07-25-2021 12:43 by

My Ionic started using charge in a very short time. Power lasting one day with also no sleep score and then heart rate not showing. Then was unable to charge Fitbit with no green light on back. Not able to charge and Ionic completely blank!!!

 

 

Moderator edit: subject for clarity 

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‎07-25-2021 12:42

‎07-25-2021 12:42

Welcome to the Fitbit Community, @Dmac43.

 

Thanks for the details shared in your post. I understand how you are feeling and appreciate your efforts. I recommend following our troubleshooting tips in Why isn't my Fitbit device's battery charging? If the watch doesn't respond, please get in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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