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Ionic not charging or turning on

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‎06-07-2019 01:27 - last edited on ‎06-08-2019 15:28 by Fitbit Moderator

‎06-07-2019 01:27 - last edited on ‎06-08-2019 15:28 by Fitbit Moderator

Hi,

 

I have recently put my iconic on charge as I have not for a couple of days.

 

As I did the screen went black and will not will not charge or respond to anything I try doing. Might be important to note the Iconic had about (20%) battery before I put it on charge.

 

Could anyone help ??

 

Thanks

 

Moderator edit: Updated subject for clarity 

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‎06-08-2019 15:32

‎06-08-2019 15:32

A  warm welcome to the Community @keifer453. Thanks for the details mentioned and for charging it. 

 

I would like you to restart your Ionic and try charging it again. 

 

Let me know the outcome. 

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