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Ionic not charging or turning on

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‎10-07-2019 22:59 - last edited on ‎10-08-2019 08:15 by Fitbit Moderator

‎10-07-2019 22:59 - last edited on ‎10-08-2019 08:15 by Fitbit Moderator

My watch has just gone dead and won’t turn on at all. Tried all reboot methods pls help

 

Moderator edit: Updated subject for clarity 

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‎10-08-2019 08:20

‎10-08-2019 08:20

@Ammars27 It's great to see you around. Thanks for the details mentioned and the reboots tried. 

 

The reason why it's not turning on could be that your watch's battery drained and now you might just need charging it. I would like you to try the tips mentioned in this article: Why isn't my Fitbit device's battery charging? 

 

Let me know how it goes. 

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