Ionic not charging

[Jloveworldwide]

My ionic will not charge.  It had been charging fine up until I recently flew.  Could going through security mess up the charging magnets?

[WendyB]

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@Jloveworldwide wrote:

  Could going through security mess up the charging magnets? It should not mess with the magnets

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Try this

First try a different USB port

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...

How do I charge my Fitbit device?
http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs