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Ionic not charging

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‎01-24-2020 17:18 - last edited on ‎01-25-2020 10:39 by Fitbit Moderator

‎01-24-2020 17:18 - last edited on ‎01-25-2020 10:39 by Fitbit Moderator

this morning my ionic stopped it was dead so put it on charge but nothing has happened not charging now need help

 

Moderator edit: Updated subject for clarity 

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‎01-25-2020 10:42

‎01-25-2020 10:42

@DannWB It's nice to see you on the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

In this case, I would like you to try the tips mentioned in this article: Why isn't my Fitbit device's battery charging? 

 

I'll be around if you have any additional questions. 

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