05-25-2020 09:48 - last edited on 06-18-2020 16:44 by LiliyaFitbit
05-25-2020 09:48 - last edited on 06-18-2020 16:44 by LiliyaFitbit
After updating ionic to the most recent firmware, it does not count the first few lengths of my swim. I believe the latest firmware update is causing this as it worked fine prior.
Moderator edit: subject for clarity
06-18-2020 16:42
06-18-2020 16:42
Welcome to the Fitbit Community, @JetHawk.
I've moved your post to Ionic board so we can keep our forums organized.
I am sorry to hear your Fitbit Ionic does not count the first few lengths of your swim after the recent update. I understand your concern and I am here to help. I recommend restarting your watch by following these steps: How do I restart my Fitbit device? Additionally, I recommend checking if your Fitbit app is updated to the latest version: How do I update the Fitbit app?
You can find for more information about the reasons why your swim data may seem wrong at Why does my Fitbit swim data seem wrong?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.