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Ionic not displaying any words and not tracking activities

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My Ionic suddenly is not displaying any words from today.

Activity List are only showing icons but not the words like "spinning", "running".

When clicking into the activity, also words are missing but it seems allow me to hit the start button.

After hitting start button, only words displaying is the heartbeat and it won't track my activity after I finished.

Steps are tracked and are showing on my phone's Fitbit app though.

Also weather app on watch is not showing words.

The main screen looks fine with the steps and heart rate.

I restarted the Ionic but the problem is still here.

Last time my Ionic got stuck at fitbit loading logo and got resent a new one, this time I wonder what's wrong with it?

 

 

Moderator edit: subject for clarity 

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Had to do a hard reset and set it all up again, but then it looks fine now.

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Had to do a hard reset and set it all up again, but then it looks fine now.

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Welcome to the Fitbit Community, @Shizuma.

 

Thanks for the details shared in your post and for your troubleshooting efforts. I am glad to hear that you were able to fix this issue and thank you for sharing what you did as it may help other members in the same situation. 

 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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