09-24-2019 19:43 - last edited on 08-29-2021 17:35 by LiliyaFitbit
09-24-2019 19:43 - last edited on 08-29-2021 17:35 by LiliyaFitbit
My ionic is receiving calls, emails and all other notifications but not receiving text notifications from my Samsung galaxy S10 plus.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
08-29-2021 11:34
08-29-2021 11:34
After uninstalling and installing the Fitbit App on my phone, checking and verifying Notifications setting on both Ionic & phone, verify connections, etc , numerous attempts and trying this and that, I finally was able to get text messages displayed on my Ionic from my Galaxy S10e. One thing I did notice was that when I shut off BT on my phone and then turned it back on, my Ionic was not paired. I eventually managed to get my phone to pair to the Ionic and on the Ionic, I was able to select text messages from Settings on my Ionic. It worked !! I have a hunch something got messed up from a previous update, either from Fitbit or Samsung. Don't give up....Keep fiddling with it!
09-24-2019 20:01 - edited 09-24-2019 20:08
09-24-2019 20:01 - edited 09-24-2019 20:08
I am having the same issue on my s9+. I am getting all other notifications except my text messages which are the most important ones. It is also not finding my ionic all the time when I try to sync (looking for device)...
I have tried
Nothing has worked
09-24-2019 20:16
09-24-2019 20:16
09-24-2019 20:19
09-24-2019 20:19
Mine just stopped working in the last couple of days. I never had any issues before and it worked great until now.
09-24-2019 20:23 - edited 09-24-2019 20:24
09-24-2019 20:23 - edited 09-24-2019 20:24
Well, it seems that something got it to work again or a combination of a couple of things. I ran some more tests and my text messages are coming through again. 🙂 Yay!
I also charged it completely as the last step...
09-24-2019 20:48
09-24-2019 20:48
Same here! So pussed
09-24-2019 20:49
01-05-2020 15:28
01-05-2020 15:28
I have done everything you did. I finally got the text messages to work by downloading the google message app and made it my default message app and it started working again
01-18-2020 20:21
01-18-2020 20:21
I have the galaxy s10e and same exact issue. I have reset, restarted, tried to re sync and nothing!
08-29-2021 10:04
08-29-2021 10:04
Same issue for me too. Tried everything imaginable. It's frustrating to say the least.
08-29-2021 11:34
08-29-2021 11:34
After uninstalling and installing the Fitbit App on my phone, checking and verifying Notifications setting on both Ionic & phone, verify connections, etc , numerous attempts and trying this and that, I finally was able to get text messages displayed on my Ionic from my Galaxy S10e. One thing I did notice was that when I shut off BT on my phone and then turned it back on, my Ionic was not paired. I eventually managed to get my phone to pair to the Ionic and on the Ionic, I was able to select text messages from Settings on my Ionic. It worked !! I have a hunch something got messed up from a previous update, either from Fitbit or Samsung. Don't give up....Keep fiddling with it!
08-29-2021
17:35
- last edited on
03-12-2024
03:18
by
MarreFitbit
08-29-2021
17:35
- last edited on
03-12-2024
03:18
by
MarreFitbit
Welcome to the Fitbit Community, @Capon830.
Thanks for the details shared in your post and for your troubleshooting efforts. I understand how you are feeling and appreciate your feedback. I am glad to hear that you were able to resolve this issue and thank you for sharing what you did as it may help other members in the same situation.
In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.
Keep on visiting the forums!
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