help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not holding charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-02-2020 16:04

‎10-02-2020 16:04

I have had my Ionic for approximately a year and have loved it. It used to last 3 days on one charge. Now it doesn't last 24 hrs. I've tried updating, restarting, and I clean the contacts nightly. I'm very disappointed. My apple watch at least lasted me 3 years.

Best Answer
0 Votes
4 REPLIES 4

‎10-02-2020 21:14

‎10-02-2020 21:14

If it's still in warranty I would get it changed for a new one. I'm having issues with mine at the moment, am going to remove all watch faces. I think the Sp02 watch face is draining it for me.

Best Answer
0 Votes

‎10-03-2020 07:33

‎10-03-2020 07:33

I've had my Ionic for about 18 months. Never had an issue. Now, it only holds a charge for 4 hours. It's worthless!!

I'm switching to another platform

Best Answer
0 Votes

‎10-03-2020 09:04

‎10-03-2020 09:04

Since the spo2 update, my Ionic is going dead every night. Can I remove this update?

Best Answer
0 Votes

‎10-03-2020 09:57

In response to gozierdt

‎10-03-2020 09:57

I've deleted the Spo2 watch face today. I find it drains the battery much faster than normal. 

Best Answer
0 Votes