05-07-2019
01:04
- last edited on
05-08-2019
11:41
by
RicardoFitbit
05-07-2019
01:04
- last edited on
05-08-2019
11:41
by
RicardoFitbit
Hello,
Can someone please help me. I just recently bought an Ionic and I have no problems receiving notification from all the apps i selected. (twitter, instagram, mail, youtube etc.) all but 1.."Facebook"
Im receiving messages from the FB messenger.. but not on the actual FB news feed..is that normal?
I have tried more than 5 times already all the trouble shouting procedures that fit bit has suggested and still to no avail..I even went on to uninstall my FB app from my phone and re-install it again.. but still same result
So is there something wrong my device? or Is this a software or system issue?
Thanks
Rex
Moderator edit: Subject for clarity
05-08-2019 11:39
05-08-2019 11:39
Hi @Rex_Anthony let me give you a warm welcome to our Community! I'm here to help you out.
I'd like to begin appreciating your time and effort troubleshooting this uncommon situation prior posting, seems odd that you're receiving all the text notifications from the selected apps but not the specific news feed from Facebook. That said, if you haven't already done so, I recommend you to attempt a restart on your device to refresh it's performance. Also, please check our help article: My Fitbit device isn't receiving notifications from my phone for more information and details about this notifications behavior.
I'll be here if you need