help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not receiving messages and calls

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-17-2020 16:53 - last edited on ‎03-18-2020 11:20 by Fitbit Moderator

‎03-17-2020 16:53 - last edited on ‎03-18-2020 11:20 by Fitbit Moderator

I don’t get call or message on my Ionic Fitbit and I can’t seem to get it work so I was wondering if someone could help me fix this

 

Moderator edit: Updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎03-18-2020 11:23

‎03-18-2020 11:23

@Rosa599 Welcome back to the Community. Thanks for the details mentioned. 

 

I would like you to try the troubleshooting mentioned in this article: How do I get notifications from my phone on my Fitbit device? 

 

If after this, you're still unable to receive notifications please let me know which phone you have and if this is happening only with texts and calls. 

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes