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Ionic not receiving notifications with iPhone 11

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‎11-07-2020 21:22 - last edited on ‎11-09-2020 16:38 by Fitbit Moderator

‎11-07-2020 21:22 - last edited on ‎11-09-2020 16:38 by Fitbit Moderator

I have gone to all the forums and they are either out of date or for Android. I have done the step-by-step instructions hundreds of times that the app provides. No progress. I’ve done hard restarts, ‘forget this device’ on my phone, allowed any and all notifications on phone and watch.nothing is working. [ Iphone11 v14.1]

 

Moderator Edit: Clarified subject

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‎11-09-2020 16:38

‎11-09-2020 16:38

Hi @Beeden, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying several troubleshooting steps before posting over here, I understand how frustrating this situation can be for you. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.

 

I'll be here if further assistance is needed.

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