12-26-2018 18:42
12-26-2018 18:42
I’ve tried everything to get this feature to work but doesn’t work. And I don’t have the option for history in notification either.....
Best Answer12-26-2018 22:20
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-26-2018 22:20
What phone are you using? That makes a difference. Try THIS Help Article on Notifications.
Helen | Western Australia
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12-27-2018 14:31
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-27-2018 14:31
A warm welcome to the Community @Oscarsolis561! Thanks for the troubleshooting that you've tried. Just as @NellyG mentioned, confirm that you performed the steps on this article My Fitbit device isn't receiving notifications from my phone.
If you're still not receiving notifications, reply to the following questions:
- Where are you not seeing the option for history?
- Do you have a compatible device?
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.