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Ionic not recording sleep after firmware update

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‎06-02-2020 08:29 - last edited on ‎06-22-2020 19:18 by Fitbit Moderator

‎06-02-2020 08:29 - last edited on ‎06-22-2020 19:18 by Fitbit Moderator

My fitbit (firmware version 27.70.8.0) stopped record my sleep after tracker update. tracker version 27.70.8.0

when i go to settings on tracker i noticed that "sleep mode " is not selectable. Don't know if its connected

Please help

 

Moderator Edit: Clarified subject

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‎06-22-2020 19:17

‎06-22-2020 19:17

Hi @Lyudmilla, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared in your post. If you haven't already done so, I recommend you to check the information that's specified on: How do I track my sleep with my Fitbit device? and let me know if the issue persists. If so, please try our restart process.

 

Keep me posted and let me know if you have any additional questions,

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