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Ionic not reflecting resting heart rate history

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‎06-23-2020 15:50

‎06-23-2020 15:50

My resting heart rate history appears to have stopped tracking appropriately one month ago.  The daily data below the summary shows resting heart rate for each day (except a couple when it was charging overnight), so it “knows” but the data is not being captured in the summary graph. 

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‎07-09-2020 15:27 - last edited on ‎10-16-2024 08:16 by Fitbit Moderator

‎07-09-2020 15:27 - last edited on ‎10-16-2024 08:16 by Fitbit Moderator

@apaterson12 A warm welcome to the Community. Thanks for getting in touch about this. 

In this case, I've shared your post with our Support team and they've mentioned you already have a case with them, please continue the communication through email, they'll be happy to continue assisting you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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