12-28-2017 04:09
12-28-2017 04:09
Hi. I have googled this and keep reading the same stuff. Possible syncing issue etc but i had an ionic for xmas, the gps has worked great and the heart rate and steps all good but the sleep doesn't seem right. I had a little nap in the day and nothing was registered? 3 nights in a row now it only starts registering my sleep half way through the night.? I have been asleep for 3-4 hours prior but i have got up to use the toilet and then gone back to bed. When i check in the morning it tells me i have only slept from like 3am-8am even though i went to sleep at 11pm.
Its annoying as it does work in the second part of the night because it tells me what time i sleep until exactly right ?
Can anyone tell me why it doesn't register the first half of my sleep (3/4 hours +)
Many thanks
12-28-2017 09:34
12-28-2017 09:34
It's great to see new users around @SunsetRunner!
This sounds pretty weird let me help you. As a first step I recommend performing the restart, this should fix the issue. To restart it check out the instructions below:
Let me know how it goes!
12-28-2017 10:20
12-28-2017 10:20
Ok. Thanks you for replying. I shall try that and let you know. Thanks.
12-29-2017 01:10
12-29-2017 01:10
Did it again. I slept from 11pm until 9am (I’m on annual leave lol) and it tells me I didn’t sleep until 0130 and then between 0311 and 0535 even though I slept all the way through ???
could I have a faulty watch ???
01-22-2018 22:43
01-22-2018 22:43
i have same problem recently go to bed at 10.30 pm yet next day it shows me going to bed at 11.45pm so don't know
01-23-2018 03:06
01-23-2018 03:06
Maybe the strap isn't tight enough?
01-29-2018 20:56
01-29-2018 20:56
I have the same problem. I went to bed at 11 last night but it says I didn’t got to sleep till after 3am. And it says I wake up hours before I get out of bed. I also some how get 5000 to 10000 steps in my sleep
02-13-2018 12:32
02-13-2018 12:32
I have the same problem too. I was beginning to think I don't sleep. Restart doesn't do anything. Any other ideas?
02-13-2018 17:01
02-13-2018 17:01
I’ve tried it loose, tight and extra tight.
I think it maybe because I am a restless sleeper ???
02-13-2018 17:02
02-13-2018 17:02
I’ve had it 6 weeks now and it never registers when I go to sleep. I think it may be because I’m a restless sleeper. I have to manually input my sleep every night.