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Ionic not responding after factory reset

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‎03-25-2019 04:43

‎03-25-2019 04:43

I had to factory reset my Ionic and now it is only flashing the Fitbit icon with www.fitbit.com/setup. I cannot get it to do anything. Please help, i have tried everything!!

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1 REPLY 1

‎03-25-2019 05:53

‎03-25-2019 05:53

After you factory reset a fitbit it needs to go through the initial set up process again. If you go into the account section of the app on the phone (the icon looks like an ID card) and select "set up a device" then you can re-add it to your account. Once that's done then the screen should be back to normal.

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