Ionic not responding to touch and would not turn on

[SunsetRunner]

Last night, my Ionic was working fine. This morning, it was not responding to touch and would not turn on. I restarted it and thought it was good to go, but 30 seconds later, it was no longer responding again. I have restarted it numerous times and it now lasts only a few seconds before it freezes up again. This is my second Ionic in about 10 months. The first one just died completely and was replaced with this one. Here we go again!

Moderator edit: subject updated for clarity 

[MarreFitbit]

It's nice to have a new member around, welcome @SunsetRunner! Have you tried charging it at least 1 hour? Even if you don't get anything on the screen I'd recommend charging your tracker at least 1 hour to see if the battery icon comes up after that period of time.

Charging fully takes up to 2 hours. While the watch charges, you can tap the screen or press any button to check the battery level. 

If after the 1-2 hours you don't get anything on the display, check if the contacts on your tracker or charging cable are not dirty. Dust and debris can accumulate over time and prevent a charge. Try cleaning them by following these instructions.

How do you charge your buddy? Have you checked if by any chance the USB port or outlet is faulty? If you haven't done so, try a different port. A UL-certified wall charger will also work. Don't use a USB hub.

If so, plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. 

Hold the other end of the charging cable near the port on the back of the watch until attaches magnetically.

I'd also try restarting your Ionic once more by following these steps. 

Give this a shot and let me know the outcome! Don't lose the hope, I got your back!