Ionic not showing sleeping heart rate graph

[Boodles]

Hi, my ionic suddenly stopped showing my sleeping heart rate graph. Any ideas how to fix it?

[LiliyaFitbit]

Welcome to the Fitbit Community, @Boodles.

Thanks for the details shared in your post. This issue should be resolved with the latest app update (3.41). We roll out the app updates in phases and you should see the option to update the app soon, if you still don't see it. You can confirm the steps to update the app in this help article: How do I update the Fitbit app?

Hope this helps!

[yemvijay]

When the update likely to roll out? I do have the same issue

[LiliyaFitbit]

Welcome to the Fitbit Community, @yemvijay.

Thank you for joining the thread and sharing that you're experiencing the same issue. The update is released in stages and you should see the option to update the app soon. I was able to see that you have contacted our Support team. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. 

See you around.

[Puma55]

Hello, my ionic stopped showing my sleeping heart rate graph.since now 16 days (last app update), while it still shows me the heart rate during exercices. I'm really disappointed about this. I've never had this problem before. Please help!